In ACS 5 you restore data with File > Open on the menu bar. It reads a .zip file made by File > Save As and loads either one company or everything in the file. The same option is available from the Open... button on the Select Company screen.
Opening a backup replaces your current data. Anything entered since that backup was made is lost unless it has been saved elsewhere. Make a new Save As first if you may need the current data again. Call ACS if you are not sure which file to open.
Restoring from a backup
- From the ACS menu, choose File > Open...
- Find and select the backup file (ACS Data Set (*.zip)), then click Open. ACS reads the list of companies in the file.
- In Company to Load, choose what to restore:
- (All Companies) restores everything in the file, for every system and company, over your current data.
- A single entry, such as Payroll - Company 1, restores only that company in that system. The company keeps the same company number. For Utility Billing, the company's rates and customer notes in the file are also restored.
- Click Next. ACS shows a warning naming the file and what will be replaced. Type
OPENand click Next to proceed, or click Cancel to choose again. - ACS extracts the files, updates their file versions if needed, and recreates the indexes. When a single company has been restored, ACS confirms Company n loaded from the file and returns to the Company to Load screen so you can restore another company. Click Cancel when finished.
Notes
Before any data is replaced, ACS makes an automatic save of the current company in the ACS Temp folder under Automated Saves. Contact ACS if you need help recovering from it.
You do not need to restore programs. If ACS itself needs to be reinstalled, run the ACS 5 setup program again; see Installation - Programs.
If you use ACS through the ACS Client (client/server), the file you choose on your computer is copied to the server before it is opened.