Utility Billing

You can open these help pages by clicking any of the options below, or by clicking the ? button at the top right of any ACS program screen.

If you want to know how to do something, check in the How To (Core) and the How To (Utility Billing) pages. They contain answers to commonly asked 'How To' questions. If this is your first time using our Utility Billing system, check out the Quick Start Guide.

You can also select help for an individual program below. The list should be laid out like your menu.

• File
  • Customer
  • Rates
  • Transactions
  • Grids
  • Company
  • City, State Zip
• Billing
  • Enter Readings and Charges
  • Print Reports
  • Unbilled Customer Listing
  • Billing Journal
  • Usage Report
  • Per 1000 Usage
  • Print Bills
    • Bills-Laser (4 per page)
    • Bills-Dot Matrix 4x6
  • Create Bank Draft CSV File
• Daily
  • Enter Collections
• Mid-Month
  • Print
    • Past Due and Turn Off List
    • Past Due Notices
  • Penalty Calculation
• Month-End
  • Transaction Listing
  • Cash Receipts Journal
  • Balance Breakdown (Aged by Month)
• Annual
  • Print
    • Accumulated Transaction List
    • Annual Usage Report
  • Zero
    • Remove Old Transactions
    • Zero Year to Date Usage
• Print
  • Customer Listings
    • Name and Number List
    • Labels
    • Notes
    • Deposit List
    • Deposit Change List
    • Rate Analysis
    • Final Billing Report
    • Balance Breakdown (Aged by Month)
    • Meter Reading Book
    • Route Book Pages
    • Median Sewer Usage
    • Average Sewer Usage Report
    • Secondary Water Usage Report
    • Bar Graph
• Utilities
  • Set Route Numbers
  • Calculate Sewer Average
  • View Total Accounts Receivable
  • Enter Beginning Balances and Readings
  • Transfer Accounts Between Companies
• Extras
  • Hand Held
    • Create Hand Held File
    • Import from Hand Held to Book
  • Cass (retired)
    • Create Certification File
    • Place Certified File Back on PC
  • Budget
    • Print
      • Budget Worksheet
      • Budget Customer List
    • Remove Old Budget Transactions
  • Error Recovery
    • Recreate Transaction File
    • Recreate All Indexes
    • Undo Penalty Calculation
    • Change Wrong Calculation Date
    • Reverse Calculation
    • Forgot to Zero Year-to-Date
    • Reassign Deposit Change Addresses
  • Export UB Master File
  • ACS User Web Site