Advanced Computer Services LLC
ACS 5 updatesCustomer support
ACSUtility billing software

Software help

Change Wrong Transaction Dates | ACS Utility Billing Help

Change a wrong date on matching Utility Billing transaction records. This bulk correction can affect all transaction types and customers on that date.

Using this option

  1. Back up the company and identify which records need correction.
  2. Enter Wrong Date and Correct Date.
  3. Enter Lowest Record Number to limit the correction to that record number and later records, or leave it at zero to process all records with the wrong date.
  4. Continue only after checking the date and record-number limits. Review Transaction Listing and representative customer histories afterward.

Notes

Lowest Record Number is an internal transaction-record position, not a customer account number. Have ACS identify it if a batch-specific correction is required.

This utility changes transaction dates, not amounts or the customer's last billing date. Use Change Wrong Billing Date for the separate customer billing-date correction.

There is no preview or final count displayed by this program. Cancel on the selection screen avoids the change; once continued, matching records are rewritten.

Related help