Change a wrong date on matching Utility Billing transaction records. This bulk correction can affect all transaction types and customers on that date.
Using this option
- Back up the company and identify which records need correction.
- Enter Wrong Date and Correct Date.
- Enter Lowest Record Number to limit the correction to that record number and later records, or leave it at zero to process all records with the wrong date.
- Continue only after checking the date and record-number limits. Review Transaction Listing and representative customer histories afterward.
Notes
Lowest Record Number is an internal transaction-record position, not a customer account number. Have ACS identify it if a batch-specific correction is required.
This utility changes transaction dates, not amounts or the customer's last billing date. Use Change Wrong Billing Date for the separate customer billing-date correction.
There is no preview or final count displayed by this program. Cancel on the selection screen avoids the change; once continued, matching records are rewritten.
