Export customer route and sequence numbers to a tab-delimited text file, edit them outside ACS, and import the changes back into customer records.
Using this option
- Choose Extras > Error Recovery > Export and Import Route and Sequence. Set Path and File Name, then choose Export. Export replaces an existing file at that location.
- Keep an untouched copy of the export. Open the working file as tab-delimited text and treat Account Key as text so zeros and account formatting are preserved.
- Edit Route and Sequence. Retain the Account Key, Route, and Sequence headings and save as tab-delimited text, not an Excel workbook or comma-delimited file.
- Back up the company, return to this option, select the edited file, and choose Import.
- Review the completion or error message, then check customer route/sequence values and the resulting reading order.
Notes
The import validates headings, account keys, numeric values, and routes against the company's configured low/high route range before its write pass.
Only Route and Sequence are changed; other columns in the export are for reference. An invalid account or route reports the failing line so it can be corrected.
The validation pass is not a transactional rollback guarantee if a later file or write error occurs. Keep the original export and backup until the results have been checked.