Utility Billing

Help Home | System Home | Core | Errors |

You can you access the help files by clicking on any of the options below or by pressing F1 while on any screen within the programs (not the Menu).

If you want to know how to do something, check in the How To (Core) and the How To (Utility Billing) pages. They contain answers to commonly asked 'How To' questions. If this is your first time using our Utility Billing system, check out the Quick Start Guide.

You can also select help for an individual program below. The list should be laid out like your menu.

• File
  • Customer
  • Rates
  • Transactions
  • Grids
  • Company Information
  • City, State Zip
• Billing
  • Enter Readings and Charges
  • Print Reports
  • Unbilled Customer Listing
  • Billing Journal
  • Usage Report
  • Per 1000 Usage
  • Print Bills
    • Bills-Laser (4 per page)
    • Bills-Dot Matrix 4x6
  • Create Bank Draft Diskette
• Daily
  • Enter Collections
• Mid-Month
  • Print
    • Past Due and Turn Off List
    • Past Due Notices
  • Penalty Calculation
• Month-End
  • Transaction Listing
  • Cash Receipts Journal
  • Balance Breakdown (Aged by Month)
• Annual
  • Print
    • Accumulated Transaction List
    • Annual Usage Report
  • Zero
    • Remove Old Transactions
    • Year To Date Usage
• Print
  • Customer Listings
    • Name and Number List
    • Labels
    • Notes
    • Deposit List
    • Deposit Change List
    • Rate Analysis
    • Final Billing Report
    • Past Due Balance Breakdown
    • Meter Reading Book
    • Route Book Pages
    • Median Sewer Usage
    • Average Sewer Usage Report
    • Secondary Water Usage Report
    • Bar Graph
• Utilities
  • Set Route Numbers
  • Calculate Sewer Average
  • View Total Accounts Receivable
  • Enter Beginning Balances and Readings
  • Transfer Accounts Between Companies
• Extras
  • Hand Held
    • Create Hand Held File
    • Retreive Hand Held File
  • Cass
    • Create Certification File
    • Place Certified File Back on PC
  • Budget
    • Print
      • Worksheet
      • Customer List
    • Remove Old Budget Transactions
  • Error Recovery
    • Recreate Transaction File
    • Recreate All Indexes
    • Undo Penalty Calculation
    • Change Wrong Calculation Date
    • Reverse Calculation
    • Forgot to Zero Year-to-Date
    • Reassign Deposit Change Addresses
  • Export UB Master File
  • ACS User Web Site